Migrations

Bulk-Migrating a Reseller’s Accounts to iWebVault

An overview of moving an entire reseller's accounts to iWebVault at once — how it works, what you need, and what to expect.

5 min read

If you’re a reseller moving to iWebVault, you don’t have to migrate each client account by hand. The bulk migration moves every account your reseller owns, keeps the same usernames, and leaves them all under your reseller on iWebVault. This overview explains how it works.

What bulk migration does

Bulk migration authenticates as your reseller on the old server, lists every account you own, and moves them one at a time to iWebVault. Each restored account is placed under your reseller here, so your structure is preserved.

Your reseller (owner on iWebVault) After migration: every account stays under you account1account2account3…

What you need

  • Your reseller WHM username and password on the old server (or an API token)
  • Your reseller account already set up on iWebVault — we provision this for you
  • An iWebVault reseller plan large enough for all your accounts
📘 NoteYou do not need root on your old server. Standard reseller privileges (the ability to list and access your own accounts) are enough.

How it runs

Accounts migrate one at a time, in sequence. For each, the system backs it up through your reseller access, pulls it to iWebVault, restores it under the same username, and assigns ownership to your reseller. The next account starts only when the previous one finishes.

Who runs it

Bulk reseller migrations are typically run by our team or an administrator, because they involve your WHM-level reseller credentials. Open a ticket to schedule one and we’ll coordinate it with you.

What to expect timing-wise

Because accounts run sequentially to protect both servers, a reseller with many accounts can take several hours overall. It’s fully automated — you’ll get a summary when it finishes.

The lifecycle of a bulk job

A bulk reseller migration has a clear lifecycle. First we provision your reseller account on iWebVault, so there’s an owner waiting for your accounts. Then the job authenticates as your reseller on the old server and lists every account you own. It works through them one at a time: back up an account through your reseller access, pull it to iWebVault, restore it under the same username, assign it to your reseller. When the last account finishes, you get a summary.

What we need from you to start

  • Your reseller WHM username and password (or API token) on the old server
  • Confirmation of which accounts to move (all, or a specified subset)
  • A short maintenance window agreed for the move, if your accounts are busy
📘 NoteWe never need root on your old server. Standard reseller privileges — listing your accounts and creating sessions into them — are sufficient.

Monitoring progress

Throughout the job you can see which account is currently being processed and which have completed or failed. Because accounts are independent, you get a live, account-by-account picture rather than a single opaque progress bar. The completion summary tells you how many succeeded and flags any that need a retry.

Handling a partial result

If most accounts succeed and one or two fail — usually a transient issue or an oversized account — the job still completes for the rest, and you retry just the stragglers. Nothing about a single failure jeopardises the accounts that already moved successfully.

Why this beats traditional reseller transfers

Conventional server-to-server reseller transfers demand root on the source and move everything in one giant operation that can overload both servers. iWebVault’s approach needs only reseller access, moves accounts gently one at a time, preserves usernames and ownership, and isolates failures — a materially safer way to move a hosting business.

What success looks like

A successful bulk migration ends with every one of your accounts present on iWebVault, each under its original username, each owned by your reseller, with files, databases, and email intact — and a completion summary confirming how many succeeded. Your customers keep their logins, their sites work unchanged, and your management hierarchy mirrors what you had. The move is invisible to your end customers beyond improved performance.

Coordinating the move with us

Because bulk migrations involve your reseller-level credentials and can run for hours, they’re best coordinated with our team. You provide your reseller WHM login (or token) and confirm the scope; we provision your iWebVault reseller account, schedule the run for a quiet window if your accounts are busy, and monitor it through to completion. You get progress visibility throughout and a summary at the end.

Scoping a partial move

You don’t have to move every account at once. If you’d rather migrate a subset first — a pilot batch to build confidence, or just your less-critical accounts ahead of the busy ones — we can scope the job to specific accounts. This staged approach lets you validate the process on a few accounts before committing your whole customer base.

After the bulk job completes

  • Review the completion summary for any failed accounts to retry
  • Open your reseller account list in WHM to confirm ownership
  • Spot-check a few accounts’ sites and databases
  • Map accounts to your iWebVault packages if you use defined tiers
  • Plan DNS cutover per account or per domain as appropriate

The reassurance for your business

Moving a hosting business sounds daunting, but the design removes the usual risks: no root needed on the source, gentle one-at-a-time processing, preserved usernames and ownership, isolated failures, and the ability to migrate in batches. Combined with our team running it for you, a reseller migration becomes a planned, low-risk operation rather than a leap of faith.

Key takeaways

Bulk migration authenticates as your reseller on the old server, moves every owned account one at a time, restores each under its original username, and assigns ownership to your reseller on iWebVault — no source root needed. We provision your reseller account first, then run the job (scoped to all accounts or a subset) and give you a completion summary. Your customers keep their logins and sites; only performance changes.

Can I migrate just a few accounts first as a test?

Yes. We can scope a bulk job to specific accounts, so you can pilot the process on a few less-critical accounts, confirm the results, and then move your whole customer base with confidence. Staging the move this way is a sensible way to build certainty before committing everything.

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What’s next

Still stuck? Our team can run or finish the migration for you — open a support ticket and we’ll take it from there.

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